Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

* Orders are processed within 2–5 business days after payment is confirmed.
* Orders are not processed or shipped on weekends or public holidays.
* If we experience a high volume of orders, processing times may be delayed. We will notify you if there is a significant delay.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

* Standard Shipping: 3–7 business days
* Express Shipping: 1–3 business days

Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number (if available).

Shipping Locations

We currently ship to The United States of America.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost in transit, please contact us at s.scents2022@outlook within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

If you have any questions about shipping, please contact us:

Email: s.scents2022@outlook.com